Store Disconnected

If your Shopify store shows as disconnected, you need to reconnect it.

Common causes:

• You uninstalled ProdUp from Shopify
• Shopify revoked the access token
• The token expired or was invalidated

To fix:

1. Try to publish a page for that store again
2. ProdUp will detect the disconnection and prompt you to reconnect
3. You'll be redirected to Shopify to re-authorize
4. Click Install to restore the connection

To prevent disconnections:

• Don't uninstall ProdUp from your Shopify admin
• If you need to reset, reconnect from ProdUp rather than reinstalling

After reconnecting, your existing products and pages remain intact.